FAQ’s

• Where all do you ship?
We deliver across India, so that you can stay connected to us irrespective where you reside.

• When can I expect my order?
We ship out products within 5 to 8 business days from the date of placing the order.

• Can I pay cash on delivery?
Yes, we accept all kinds of payment including Cash on Delivery, Debit and Credit Cards.

• What payment options I can use?
For shopping ease, www.pujapaat.com offers several payment options that are absolutely safe and secure. You can choose to pay with a credit or debit card, which can be a Mastercard, Visa or Rupay, UPI, net banking using our secure payment gateway. . If you are facing any difficulty in completing your transaction, do reach out to us!

• I missed the delivery of my order today. What should I do?
The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.

• Can I take the shipment after opening and checking the contents inside?
As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.

• How do I reach the customer care?
Email us at [email protected] You can also connect us on 9000000. We’d love to help you with your queries.   

• How do I cancel the order, I have placed?                                                                           You can cancel your order by writing a mail to us at [email protected] within 3 hrs of placing an order.